Internal Loss Adjuster

Job description

We are ideally looking for an experienced Commercial Adjuster/Field professional based in/close to South London, West London or the South Coast.  Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications.

A bit about the job:

This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k.

Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims.  We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva.

Skills and experience we’re looking for:

· 
Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness.

· 
Property construction understanding, with experience of working on occupied property & premises.

· 
Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation – including Asbestos regulations and equipment access restrictions.

· 
Experience of working in a customer focused environment, meeting customer needs through expertise and integrity.

· 
IT literate & ability to learn new technology.

What you’ll get for this role:

· 
Salary up to £49,000 (depending on location, skills, experience, and qualifications)

· 
Generous pension (starting level Aviva contributes 8% when you contribute 2%)

· 
Eligibility for annual performance bonus

· 
Family friendly parental and carer’s leave

· 
29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days

· 
Up to 40% discount for Aviva products

· 
Brilliant flexible benefits

· 
Aviva Matching Share Plan and Save As You Earn scheme

· 
21 volunteering hours per year

Aviva is for everyone:

We are inclusive – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way.  So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working – spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Klaudia Kmita-Adegboro on klaudia.kmita-adegboro@aviva.com