Group Risk Administrator

Job description

Job Details

Role Sector: Customer Service

Hours Per Week: 35

Salary Range: £ 16,000-20,000

Additional Benefits:

Role Description

An exciting new opportunity has become available working for one of the world’s largest financial services companies. At Aviva we aim to be the employer of choice wherever we operate. With us, you can build a career in one of the most challenging and fast-moving business environments.

We are looking to recruit several Group Protection Administrators to join our expanding and successful Group Protection Team, based in Eastleigh.

The Role

We are looking for highly motivated people who can understand individual customer’s needs, and deliver an exceptional level of service. No previous industry experience is required (however is highly desirable), as full training will be provided to support you in your journey to learn about our products and customers. You’ll be provided with every opportunity to improve the way we work and deliver against our group targets.

Your key duties and responsibilities will include:

· Preparing scheme renewal accounts
· Placing schemes on risk and ensuring smooth inception of new business
· Answering incoming calls / emails responding to client queries
· Liaising closely with other Group Protection teams
· Building relationships with key intermediaries

About You

Ideally you will have experience of working in a customer service environment (face to face or telephone) with an excellent telephone manner and enthusiasm to learn new skills.

Essential Skills and Knowledge:

· Excellent communication , both written & verbal
· Good attention to detail
· Strong relationship building ability
· A strong team player
· Positive attitude and a strong desire to meet customers’ demands
· Thrive in a demanding environment
· Capability to deliver excellent customer service

At Aviva we offer a competitive salary and fantastic benefits, including excellent pension and bonus potential, as well as generous annual leave .We also have an excellent career progression framework which supports ongoing development and salary potential.