Offers “Aviva”

40 days agoAviva

Capacity Planner

  • Norwich (Norfolk)
  • Sales

Job description

Capacity Planner – Salary of £25,000 to £35,000, for national locations

It’s an exciting time for our Motor Claims Planning team - we are growing and are therefore now looking for a new team member to help deliver effective planning in all areas of our operations. This would be a fantastic opportunity for an analytically minded professional who loves solving problems and gets excited about structuring and then presenting data.

A bit about the job:

You will be accountable for updating and maintaining our capacity plan, supporting Aviva’s Motor Claims resource strategy by bringing numbers to life, so we can make key decisions on the size and structure of our operation. This will include producing actionable insights for our stakeholders to use, such as daily reports and presentational packs, by structuring and analysing data aligned to supply and demand information, so we know how many people we need and where we can make improvements. You will also need to flag any claims trends or challenges, as well as predict future demand and supply, using a combination of predictive modelling skills and business insight.

Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder will need to be based a commutable distance from either our Glasgow or Norwich offices.

Skills and experience we’re looking for:

Someone with extensive experience undertaking an analytically focused role, with the ability to structure data seamlessly thanks to strong Excel skills

Great problem solving & resource planning skills

The ability to analyse information and present it clearly to a range of stakeholders

Confident communicator, building and maintaining relationships with influencers of demand

Collaborative working style – a real ‘team player’

What you’ll get for this role:

Annual salary of £25,000 to £35,000 (depending on location, skills, experience, and qualifications).

Generous pension (starting level Aviva contributes 8%, when you contribute 2%).

Eligibility for annual performance bonus.

Family friendly parental and carer’s leave.

29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days.

Up to 40% discount for Aviva products.

Brilliant flexible benefits including electric cars.

Aviva Matching Share Plan and Save As You Earn scheme.

21 volunteering hours per year.

Aviva is for everyone:

We are inclusive – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way.  So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working – spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Daisy Holmes a call on (+44) 7436 672007 or send an email to .

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