Offers “Aviva”

Expires soon Aviva

Assistant Manager, Sales Capability Training Team

  • SINGAPORE
  • Sales

Job description



PURPOSE OF THE ROLE

·  Partner with internal key stakeholders in Distribution channels to proactively identify training needs aligned to the business plan.
·  Develop creative ideas to enhance the training experience to make it fun and interactive
·  Follow through the company and team’s strategy and work towards the priorities
·  To be resourceful with Market Intelligence and transform this information into meaningful data that will value add to the internal key stakeholders in distribution channel.

OPERATIONAL

·  Execution of the training plan for respective channels and ensure it stays nimble to cater to evolving market changes
·  Develop new training subject matters to nurture sales maturity of sellers
·  Derive market intelligence and insights by engaging external stakeholders
·  Proactively seek for new digital tools that can aid to enhance the training experience brought to sellers.

EFFECTIVE RISK MANAGEMENT/GOVERNANCE

·  Ensure that the delivery of training and the materials used are in line with Regulatory and Compliance Standards

OUTCOMES

·  To be the lead (end –to end) for assigned product launch for all distributed channels.
·  To provide product training and sales tools for our business partners to achieve desired sales results for Aviva’s suite of products
·  Provide value add to advisors through soft skills training to enhance their interpersonal skill sets to achieve improved closure rates.
·  To ensure all regulatory requirements is built into training’s book of works

SYSTEMS AND CONTROLS

·  To ensure compliance and regulations are built into training’s book of works
·  Responsible for controls relating to the People and Sales Standards, as outlined under IAI.

RELATIONSHIPS (INTERNAL & EXTERNAL)

·  Work closely with Product & Marketing Teams
·  Liaise with Affinity Management Team & Intermediary Distribution’s BDMs
·  Work with FA Partners’ training admin staff
·  Conduct Focus Groups for sales reps

QUALIFICATIONS

·  Degree-holder
·  CMFAS M9, 9A, M5, CHI
·  Completed Train-the-Trainer program
·  CMFAS M8, 8A, CGI, BCP (added advantage)
·  AFP/CFP/AFC/ChFC (added advantage)
·  ACTA (added advantage)

KNOWLEDGE/EXPERIENCE

·  Prior experience in eLearning software e.g. SCORM and etc will be added advantage
·  Prior experience in handling Learning Management Systems
·  Prior experience in managing digital learning tools will be added advantage
·  Good understanding of the Financial Adviser’s Act, MAS Notices/Guidelines, Anti-Money Laundering, Fair Dealings Act
·  Ability to communicate and build effective relationships with internal and external stakeholders
·  A team player, with strong interpersonal and communication skills
·  Meticulous and results-oriented, with the ability to strive in a fast-paced work environment
·  Innovative and has business acumen

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