ACCOUNT SUPPORT CONSULTANT (M/F)

Job description

>> Entreprise:
We collaborate. We create. We innovate.
Intrigued?
You’re a business professional with an innate curiosity that thrives in a dynamic and Agile environment. You appreciate teamwork, exemplify integrity, perseverance, flexibility, and a generosity of spirit… if this sounds like you, then please apply – we’d love to meet you!
Celerity's Washington, DC Team is expanding and on the hunt for the savvy, creative, and analytically sound individuals that are motivated by solving complex problems. We’re in the business of transforming how people, process, and systems co-exist, while improving operational efficiencies and user-driven interactions. We work with groundbreaking companies, melding expertise in Digital Strategy, Technology, Creative, and Business Transformation.
>> Poste et missions:
What You’ll Do?
Serve as an individual contributor to apply your knowledge and abilities to a business or technology need while gaining exposure to the professional world. You will work with a team of colleagues to build upon your skill set and develop your talents while executing assigned tasks with guidance. This position is generally responsible for supporting Celerity’s ability to do business with client accounts by ensuring the proper management of process and adherence to account specific requirements. After 12 to 18 months and successful completion of this role, consultants may be considered for promotion into account management, client facing, finance or people care roles.
Responsibilities will include:
- Organize and assist the On-Boarding with pre-employment activities for new hires and off-boarding of termed employees
- Manage project start/end dates, sow’s and other related activities in client VMS
- Track outstanding compliance information (Drug and Background, Reference Checks)
- Reconcile time and expenses across client and Celerity systems
- Be the first point of contact for our client billing teams
- Track contractor durations and inform Talent Management when assignment is approaching the end so that contractor may be redeployed/extended
- Create and present various ad hoc reports as requested by management, may include reporting of consultant billing and utilization leveraging power BI.
- Manage audits requested by the finance team
- Assist with data gathering for the various client services scorecards
>> Profil:
About You
- Bachelor’s degree in business or finance related field
- 0-2 years of experience developing broad business skills
- MS Office, strong aptitude in Word, Powerpoint, Excel and Outlook.
- Organized, dependable and accountable
- Team Player
- Proficient/Fluent in English
Build Your Career:
At Celerity, our professional growth plan focuses on individualizing everyone’s track through incorporating personal interests with training and mentorship, while further expanding existing strong suits. We recognize in this ever-evolving digital world, there is extreme value in learning new skills and technologies. Celerity provides opportunities to shape skill sets, work with an amazing team of industry-leading consultants and exciting clients, in addition to professional trainings and certifications that best align with your career goals.
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