TTS Service Integration specialist

Job description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Job description

Service Integration Specialist is considered the technology subject matter expert responsible for the analysis, design, development, integration and implementation of various application products with focus on service integration projects on ServiceNow platform.

Responsibilities

· Your main task will be to implement and integrate technological solution that will meet the requirements of the client
· Serve as a subject matter expert responsible for analysis, design, development, integration and implementation of modules and application on ServiceNow platform, and other application products in Atos portfolio
· Support the configuration of application including, but not limited to, Service Catalog, Service Portal, Incident, Change, Problem, Knowledge, Release, Asset Management, Configuration Management (CMDB), Project & Portfolio (PPM), Governance, Risk, Compliance (GRC) and Reporting / Performance Analytics
· Document requirements, develop technical specifications, maintain architecture / integration documentation
· Works with product team to ensure user stories are developer-ready, easy to understand, and testable
· Formulate testing approach, develop test cases, and deploy code into Production in defined releases
· Analyze, troubleshoot, and fix identified issues / operational support tickets
· Provide on-call support for production issues

Job Requirements

· BA/BS in Computer Science, Information Technology, or related experience
· 2+ experience in service integration
· Proficient working with workflows, JavaScript UI scripting, ACLs, and notifications.
· Performing health checks, monitoring performance and mitigating issues
· Managing users, groups, and roles
· Upgrading patches and releases
· Providing advanced support by troubleshooting, implementing bug fixes, and root cause analysis
· 1+ years of system integration experience within following technologies: HTML, CSS, XML, JavaScript, REST, SOAP, mariaDB
· Advanced programming and integration: AngularJS, PowerShell, Bash
· Database technologies such as JDBC, SQL;
· Experience integrating third-party software and APIs using REST and SOAP
· ITILv3 certified is plus
· ServiceNow (or other ITSM app.) administrator and/or Developer certification is plus
· Written and verbal proficiency in English

Key strengths

· Excellent communication, presentation, writing and interpersonal skills
· Team player
· Exceptional analytical thinking skills – including the ability to assimilate new information
· Understanding of how technology translates into business solutions
· Strong problem identification and solving skills
· Willingness to work remote

What we offer

· Motivating remuneration package and benefits designed to help support your lifestyle and wellbeing
· Opportunity to work with an excellent team of people
· Dynamic business environment
· Stimulating place to work and grow
· Co-workers whose expertise you can count on

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.