Technical Support Analyst - Atos - Beeston - Wizbii

Technical Support Analyst

  • By Atos
  • Entry-level job
  • Beeston (United Kingdom)
  • Reception / Administration

Job description

About Worldline

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new-generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with nearly 45 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services, Mobility & e-Transactional Services and Financial Services including equensWorldline. Worldline employs more than 9,400 people worldwide, with estimated pro forma revenue of more than € 1.5 billion on a yearly basis. Worldline is an Atos company.

· Supporting the CrewPlan product and the mobile applications (MyRoster / RailView) as per the Rail Operations Release Management process maintaining and potentially developing the products in line with customer requirements.

· Work with customers to investigate issues, providing technical advice where required.

· Working as part of a team of technical support staff, delivering bug-fix releases to Rail Operations customers
· Working on technical design, coding and testing on small items of change when required under the management of a team leader, liaising with staff in the UK and India and with customers as appropriate to deliver quality products
· Work with the test team to ensure that all work is successfully tested to ensure quality before release

· Ensure all work is carried out and documented in accordance with required standards, methods and procedures.

Essential Criteria:

· Experience in designing / coding VB.NET applications
· Some experience of working with Oracle or SQL Server databases
· Experience of working in a disciplined development and/or support environment
· Able to establish a good rapport with a range of business and technical colleagues.
· Able to work independently or as part of a team, depending on the nature of the task in hand
· Demonstrate a commitment to continuous improvement and self-development

Demonstrate a commitment to supporting the principles of Great Place to Work – promoting Trust (in management) , Pride (in work) & Respect (for colleagues)

Desrible Criteria:

· Experience of different user interface technologies (HTML5, Java Server Faces, Java Beans, Javascript, Silverlight, WCF or similar)
· Experience of working in a distributed delivery environment

Knowledge of the UK Rail Industry would be an advantage but training and support can be provided

Additional Information:

The job is based in an office in Beeston

The site has parking and is easily accessible from the motorway. Public transport is reasonable with a regular bus and train service.

This is a desk based role using desktop/laptop computers.

There may be a limited requirement to travel, for example, to attend customer meetings and workshops.

This is a full time role working standard office hours with an element of flexibility on start and end times.

There may potentially also be a requirement to provide out of hours on call cover on a rota based system.

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
But, at Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.

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About Atos

A propos d'Atos

Atos SE (Société Européenne), est une entreprise leader de services numériques avec un chiffre d'affaires annuel pro forma de l'ordre de 12 milliards d'euros et environ 100 000 collaborateurs dans 72 pays. Atos fournit à ses clients du monde entier des services de conseil et d'intégration de systèmes, d'infogérance, de Big Data et de Sécurité, d'opérations Cloud et des services transactionnels par l'intermédiaire de Worldline, le leader européen et un acteur mondial dans les services de paiement. Grâce à son expertise technologique et sa connaissance sectorielle pointue, Atos sert des clients dans différents secteurs : Industrie, Distribution, Transports, secteur Public, Santé, Services financiers, Télécoms, Défense et Sécurité, Médias et Services.

Atos déploie les technologies qui accélèrent le développement de ses clients et les aident à réaliser leur vision de l'entreprise du futur. Atos est le partenaire informatique mondial des Jeux Olympiques et Paralympiques. Le Groupe est coté sur le marché Euronext Paris et exerce ses activités sous les marques Atos, Bull, Canopy, Worldline, Atos Consulting, Atos Worldgrid et Unify.

Pour plus d'information :

About Atos

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

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