NetScaler L3 support engineers
Bangalore (Bangalore Urban)
Job description
Technical Competency –
NetScaler L3 support engineers to support NetScaler Infrastructure , with 24/7 coverage.
• DC Experience-Cisco Nexus 7k, Cisco Nexus 5k.
• Firewall - Checkpoint, Cisco ASA, Juniper
• VPN
• Citrix NetScaler (Mandatory Skill) and F5 load balancer
• WAAS or Riverbed
• Experience in Routing and Switching
• BGP/MPLS
• Juniper Platform experience
• Good oral and written communication in English
• Certifications : CCIE Security/ DC ( preferred ) , CCNP –Security
• + 5 years of experience in managing a Network Operations Team (LAN, WAN, WIFI, Netscaler Loadbalancing)
• Excellent Knowledge on MIS Reporting & KPI generation.
• Energizing team under pressure, crisis and change.
• Good mentoring and coaching skill
• Empowering employees to tap their personal strengths to exceed expectations
• Measure and report SLA
• Make sure that the teams have the capability (skilled/capacity) to reach SLA
Should be open for US business hours and Out of Business hour support