.Net Sharepoint Support Engineer - Junior Level

Job description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Recent graduates for entry level Application Support position in Microsoft technologies.

Job Description:

Roles & Responsibilities

Provides direct technical support on Applications and ensure that the system is functioning according to specifications
Support experience on the web applications including both front end (C#, ASP.net, html, javascript) and backend (MS SQL DB 2000 and above)
Experience in SOPs documentation and creating knowledge base
Responds to customer inquiries concerning system software and applications
Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.
Creates temporary framework-around for immediate customer issues
Escalates to Level 3 issues unresolved at Level 2 by packaging, with concise description, actions, and traces required for escalation of bugs and/or request for assistance
Follows customer issues through to completion to ensure resolution and customer sat isfaction have been achieved.
Ready to work in Shift Timing

Requirements

Entry level role
Support ofMicrosoft web application (.Net, SharePoint, Dynamics, SQL server , IIS, C#, ASP.net, html, javascript )
ITIL based support experience
Excellent verbal and communication skills
Excellent analytical and troubling shooting skills
Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevate d situations and with upset or frustrated customers
Ability to diagnose, troubleshoot, obtain results, provide solutions for a broad range of technical problems
Responsible; able to manage time effectively and work efficiently, both with and without direct supervision
Microsoft technologies development experience- Good to have feature

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.