Nouveau Atos

Data Analyst (F/H)

  • Lyon (Rhône)
  • Développement informatique

Description de l'offre

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 11,000 people worldwide, with estimated pro forma revenue of circa 2.3 billion euros on a yearly basis.

Au sein du Service Center Contact, vous intégrerez un département responsable du développement d'un produit SaaS leader de la relation client multicanal (voix, mail, chat, mobile, SMS…) à destination de plusieurs clients internationaux.

Dans ce cadre, vos missions seront de :

- concevoir et produire le maquettagedu reporting

- développer et réaliser des rapports sur Jaspersoft

- former nos clients au reporting

- former vos collègues

- améliorer l'exploitation grâce à la data, à la détection des incidents et à l'analyse de production

- servir de support à l'avant-vente des projets du département

Vos compétences sont :

- Connaissance du domaine de la relation client, et à terme de l’organisation de nos clients.

- Compétences technique en MongoDB / MySQL. Des compétences en Java et en Bash sont un plus.

- Connaissance de l’outil JasperSoft
- Communication
- Analyse des données

De formation école d’ingénieur ou universitaire, passionné(e) par les nouvelles technologies, votre esprit d’analyse et votre curiosité seront vos principaux atouts !

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
At Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Worldline is an equal opportunity employer. All applicants will be considered for employment without attention to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.