Business Operations Support

Job description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Job description

We are looking for an exceptional, highly motivated, pro-active and structured team player, result and quality oriented person, who could join our Contract Monitoring Team, located primarily in Timisoara in order to drive and to manage Customer Contract(s) for services provided out of Managed Services line.

Main Responsibilities

 Customer Relationship

o Work with the Delivery and Counterpart from Demand Country to gain understanding of their contracts

(Service orders), the business context and the priorities of the projects;

o Takes part of the meetings needed for their daily operational role for clarification gaps (Eg. Missing

Purchasing Orders, mapping correct employees per project, invoice clarifications, debates in respect of Actual vs WIP etc.);

 Operations

o Prepare calculations for projects ( monthly overviews) and monthly recharging;

o Manage the O2C process (Eg. Weekly clarifications / notification for outstanding invoices);

o WIP computation at project level on a monthly basis;

o Outlook per project;

o Manage ESS requests (Eg. Creation of WBSs elements, changing names and approvals, various

reports for normal vs overtime Hours , set up TP for employees and all related ESS topics);

o SPOC for Timesheets Completeness (weekly/monthly reports for checking missing hours/ exceeded

hours);

o SPOC in case of escalations for projects in their portfolio;

o FIT administrator (E.g. : creating charge-to-IDs, WU projects , settlements in Nessie for WU

projects);

o Calculation of Productivity KPI;

o Ensure that the commercial processes for Intercompany are successfully managed along the project

lifecycle through implementation of the relevant Global policies and standards;

o Set up contracts evidence between MS RO and Atos entities;

Experience and requirements

1. Technical skills & Education:

 at least 2 years’ experience in a similar position; she/he has worked in a corporate environment in

similar roles;

 Knowledge of SAP System is a plus;

 Excellent command of Microsoft Office suite;

 University graduate in Finance, Controlling, Accounting, Business Administration or related area; master degree in related field as a plus.

2. Soft skills:

 Ability to work under tight deadlines and pressure;

 Strong Customer orientation;

 Team player and strong communicator;

3. Language skills:

 Excellent command of written and spoken English, knowledge of German and/or French is a plus.

Compensation and Benefits
A great incentive to join the Atos team is the market competitive range of benefits that the Company provides. These include a competitive salary, as well as a number of core benefits, such as; 25 days annual leave plus bank holidays; private medical insurance, which all new starters will be automatically opted into; an attractive stakeholder pension scheme, with employer contributions of up to 10% basic salary; Life Assurance; Income Protection; Personal Accident Insurance; and Season Ticket Loan. In addition to this Atos operates a flexible benefits scheme that allows you to purchase discounted products and services. Additionally, comprehensive training and development is delivered in a variety of ways, leading to accreditation if required.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.