Automation Engineer

Job description

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

 

 

The opportunity

 

The main purpose of the GTS Automation Engineer Role is the provision of technical support, maintenance and management of Enterprise Management Data Center Automation platforms deployed across Atos and its customers. Service support is provided within an ITIL framework and is managed by customer specific Service Level Agreements (SLA). This role will operate within this framework.

 

This is a full time position, available UK wide.

 

Your day-to-day responsibilities include:

 

·  Organization
·  Provide toolset platform support to multiple accounts;
·  Deploy toolset agents to small incremental project work for shared services and existing customer toolset platforms;
·  Support of new account and technical refresh business activities.

 

·  Productivity
·  Supports KPI targets across GTS;
·  Incident, Change, Problem resolution specific to the Enterprise Management Toolset technologies;
·  Proactively monitor the monitoring and data center automation systems for issues before they arise;
·  Take full ownership of the monitoring and datacentre automation systems and resolve complex issues;
·  Support and troubleshooting of the end-to-end auto-ticketing process;
·  Work to streamline monitoring to provide maximum monitoring with minimal auto-tickets.

 

·  Client & Processes
·  Maintenance of the tooling infrastructure in-line with the architectural design and engineering standards;
·  Service Acceptance of Data Center Automation platforms;
·  DevOps/Agile processes (including Continuous integration/Continuous deployment concepts and tools).

 

·  Innovation
·  Develop new automation techniques using existing tools to reduce manual intervention;
·  Maintains awareness of Enterprise Management toolset technologies;
·  Proactively work with other sub-tower support teams to reduce auto-ticket generation.

 

Skills we’re looking for:

 

Knowledge of:

· 
· 
·  System Monitoring: Microsoft Systems Centre Operations Manager, Nagios, CA Network & System Management, BMC Truesight;
·  System Management: HP Server Automation, BMC Blade Logic, Microsoft Systems Centre Configuration Manager;
·  Automation frameworks and tools such as Red Hat Ansible Automation;
·  Scripting tools like Ruby or Python;
·  Linux and MS Windows in prompt mode, "CLI", text editors, and various SSH clients;
·  Implementing system infrastructure and cloud solutions, including data storage, networking, monitoring, and security;
·  Networking fundamentals;
·  Proficient in Enterprise Management frameworks and other tools which may be appropriate (Arago, Syntbots, ServiceNow Orchestration, BeatBox);
·  Acquainted with multiple platforms - Windows, Linux, UNIX, AS400.

 

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.