Associate Engineer, Datacentre Operations

Job description

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Job description

· Monitoring, escalation and reporting of all customer network, servers, and datacenter facilities equipment status and problems.
· Batch and backup job submission and monitoring and backup media management.
· Maintenance of all datacenter operation documentation ( procedures and checklists ) and tracking of all hardware and software assets movement, ownership and inventory (Asset management ).
· Administration, management and backup of all datacenter security card access and CCTV systems to maintain datacenter physical security and integrity.
· Provide remote hands-and-eyes support and assist server and network with first level troubleshooting.
· Assist with server rack mounting , network cable patching and patch record maintenance.
· Assist in follow up in audit requirement and compliance.
· Assist with simple scripting to help automate DC operations internal file backup and housekeeping functions.
· Provide support for DC related project implementation ( migration , decommissioning etc)
· Perform Helpdesk role after office hours.

Requirements

· Able to work rotating 12 hour shifts with occasional overtime.
· Demonstrate good teamwork with peers
· Demonstrate operational readiness in covering for peers in their absence or as and when required for DC related activities.( Overtime )
· Fresh ITE graduate in IT or Computer studies or equivalent
· ITIL Version 3 and Datacenter certifications ( CDCP/A ) an advantage.
· Working knowledge of ISO9001 and ISO27001 certification an advantage
· Basic knowledge in Windows and Unix commands, Control M and other operating system commands an advantage
· Experience in supporting banking, insurance, manufacturing industry an advantage
· Able to demonstrate knowledge of corporate organization, job and policies.
· Working knowledge of administration or technical skills/knowledge in relevant areas.
· Working from standard protocols/documents, able to gather relevant information systematically to troubleshoot and resolve all routine problems and some moderately -complex problems.
· Basic understanding of high availability system environments.
· Understand and begin to apply basic project management skills.
· Proficient in professional spoken, written English and telephone communication skills.
· Ability to build and maintain ongoing relationships with customers, peers, and other support teams.
· Able to understand typical customer system environments with associated business needs.
· Ability to work in a team environment, which may be local, global, virtual, or multi- functional.

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Your Application
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Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.