Talent Development Coordinator

Job description

Job Description

Purpose of the Role

To provide timely end to end administrative support to all ARM training programs for APAC, India, EMEA & US.

Responsibilities

·  Coordinate & execute end to end operational life cycle for delivery training development programs. (Leadership, technical and non-technical)
·  Set up and coordinate all onsite and offsite training event logistics/Material & catering with external vendors and internal departments.
·  Monitor and action all mailbox , waiting list and RT request/queries are addressed as per the defined SLA/KPI ( service level agreement) for all the regions
·  Coordinate and follow up with trainers on various tasks to be completed per schedule.
·  Respond to all helpdesk calls/email from employees from all locations
·  Updating and recording all training records in SAP and Learning portal (SuccessFactors), as per the process & compliance.
·  Monitor and Handle all Purchase orders for Learning & development activities for all locations
·  Manage and track training room booking across locations.
·  Raise Non-Disclosure agreement (NDA) and contract requests for external provides via Legal
·  Ensure payments are released to vendors as the agreement via Finance
·  Communicates with participants and ensuring they are properly informed of their scheduled training and making a note with the trainers of the participant attendance.
·  Monitoring and managing the training inventory – Training/ program materials, stationary, etc.
·  Escalation and follow-ups on training related issues in timely manner.
·  Coordinate ‘Lunch and Learn’ Events
·  Generate reports as and when required

Job Requirements

Skills & Experience

·  Min 2 years in Learning and Development operations
·  Working knowledge of various TD life cycle & processes
·  Good at Microsoft Excel, MS Sharepoint, survey tools and technology savvy
·  Working knowledge of SAP, HR systems and Learning portal (SuccessFactors),SABA
·  Adaptable to multicultural environment.
·  Highly organised and strong attention to detail with a strong customer service ethic
Excellent communication skills, both written and oral
·  Certificate in Training Practice (CTP) would be advantageous but not essential

Span of control

·  Limited to the work assigned

What are the desired behaviours’ for this role?

At ARM, we are proud to have a set of behaviors that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary :

·  Partner and customer focus – Your tendency to put your partners and customers first in all that you do by understanding their needs and striving to achieve win-win solutions
·  Collaboration and communication – Your ability to forge lasting relationships which are built upon mutual trust, open communication and sharing of information and success
·  Creativity and innovation – Possessing a passion for driving continuous improvement through spotting opportunities and seeking the views of others
·  Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
·  Impact and influence – You listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results
·  Deliver on your promises – You demonstrate a can-do attitude and you drive to overcome obstacles, acting with a sense of urgency because you’re passionate about what you do

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. ARM's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

·  Annual Bonus Plan
·  Discretionary Cash Award
·  Contributory Pension
·  Insurance, Medical, Life & Personal accident
·  Holiday, 25 days annual leave
·  Sabbatical, 20 business days every four-year of service
·  Volunteering, One (1) paid working day each year (TeamARM)
·  Others, subsidized meal, gym, team and social events

About ARM

ARM® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving ARM innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.