Operations Engineer

Job description

Job Description

Engineering Technical Services is a crucial team within ARM’s Technical Services Group, providing the main interface between ARM’s Engineering divisions and the services of the Engineering Platform. We wish to expand our diverse and multi-cultural team with new members, and are proud of the equal opportunities this team and our company can offer.

You will be working as part of a highly collaborative & global team, and be exposed to a wide range of technologies and innovation, which support the engineering divisions and their use of those services to produce ARM’s market leading products and designs. Operating and supporting services such as the HPC cluster, version control, tool libraries and issue tracking and collaboration platforms, and more, in a highly scaled environment.

We are looking for team members with excellent troubleshooting skills in complex environments, who will dig into existing services to find out how they tick, and how to improve and optimize their function. Are you the type of person who gains a sense of satisfaction from making something work right, who would rather solve the problem, than treat the symptoms? Do you thirst for knowledge and learning new technologies, and have a naturally inquisitive nature and want to learn more? You will have pride in what you do, and have a “can-do” attitude, these qualities are the “Right Stuff” for our team.

Responsibilities

·  Ensure the operational availability of Engineering services
·  Troubleshoot complex issues through to root cause
·  Work closely with other teams
·  Upgrades and service improvement
·  Deployment of new applications and services
·  Maintain technical documentation and reference material
·  Maintain and enhance monitoring
·  Support internal users and third parties
·  Update/Develop scripts & tools to improve service delivery and automation
·  Operate secure environments for third party engagements
·  Occasional out of hours scheduled maintenance will be required

Job Requirements

Essential Experience

·  Unix (Linux) Systems Administration
·  Strong troubleshooting skills in complex environments
·  Familiarity with web based technologies
(e.g. apache/nginx/tomcat)
·  Familiarity with Source Control methodologies (e.g. SVN/Git)
·  Familiarity with programming and scripting
·  Familiarity with database (SQL) principles
·  Familiarity with common open source tools

Desirable Skills

·  EDA Environment Experience
·  Perl, Python or Java programming experience
·  Atlassian Tools (Jira/Confluence/Bamboo) experience
·  Software/Tool Licensing experience (e.g. FlexLM)
·  Messaging systems experience (e.g. AMQP)
·  Cluster / HPC / Batch-Scheduler experience (e.g. IBM LSF)
·  Databases (any of MySQL, MongoDB, Vertica)
·  Windows platform experience
·  Configuration Management (e.g. Puppet, Chef, Ansible)
·  Monitoring technologies (Nagios/Zabbix/Zenoss/Ganglia)
·  AGILE sprint working methods
·  DevOps methodologies
·  ITIL Foundation V3

Personal Specification

Ability to work well both in a global multi-cultural team, and autonomously

·  Ability to communicate clearly with customers, both internal and external
·  Ability to prioritize own work
·  Ability to be lead by customer requirement
·  Strong problem solving attitude
·  “Can-Do” attitude

Salary: Competitive
Location: Cambridge, UK

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. ARM's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

·  Annual Bonus Plan
·  Discretionary Cash Award
·  Group Personal Pension Plan with enhanced company contribution
·  Medical, Travel, Health & Life Insurances
·  Holiday, 25 days annual leave with option to buy an additional 5 days per year
·  Sabbatical, 20 paid days every four-year of service
·  Volunteering, One (1) paid working day each year (TeamARM)
·  Varies by location: cycle to work, free car parking, gym on site, team and social events

About ARM

ARM® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving ARM innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.