Customer Service Advisor - Evenings & Weekends - Widnes

Job description

  Salary
£8.32
·  Role area
Contact Centre
·  Contract type
Permanent
·  Job reference
HRGKO323056
·  Location
Widnes
WA8 8HS
· 
Enjoy multiple rewards when you join the multi-channel retailer

Argos is now a leading multi-channel retailer. With over 900 million website visits last year and over 6 million app downloads, we generate in excess of £2 billion in sales through our online channels alone. Recently, Argos joined with Sainsbury’s. That means there are many exciting times ahead – and the career development opportunities we offer are unparalleled.

We’re really shaking things up. We’re going digital in a big way to give our customers more of what they want, when they want it. For you, this promises a fun and friendly work environment – the support you need to take your career wherever you want – plus, the flexibility you need to enjoy life outside of work, too.

In-store, over the phone, on our website or via mobile apps – our customers choose to shop with us in different ways. Whenever they have an issue that needs resolving, a question that needs answering, an order to place, or a delivery to book – we’re right here, with the friendly service our Customer Management Centres are known for, constantly working together to find new ways to improve our process, service & quality.

Become one of our Customer Advisors, and you’ll be welcomed into our friendly and collaborative environment with a relaxed dress code. Here, you’ll respond to our customers on the phone and via live chat. And you’ll leave each person you talk to with a great feeling.

In return, you’ll enjoy a fantastic range of benefits. From 24 days’ holiday (pro rata), to staff discount in Argos, Habitat and Sainsbury’s (available after 3 months with us), a subsidised canteen, free parking and an optional company pension scheme.

In addition, there’s always tons of support on offer - with your own mentor, superb team leaders, 6 weeks’ comprehensive training, and every opportunity to up-skill – we think you’ll love working here.

There’s real flexibility on working hours too. From 20 hours to 37.5 hours per week – the shifts are rotational, include weekends, and are designed to fit with your life. And the good news is that you don’t need to have worked in a role like this before, you just need a passion for customer service.