Customer Service Advisor (Contact Centre) Evenings & Weekends - Widnes

Job description

  Salary
£8.32 per hour
·  Role area
Contact Centre
·  Contract type
Permanent
·  Job reference
HRGCN340776
·  Location
Widnes
WA8 8HS
· 
Are you passionate about providing excellent Customer Service?

Are you looking for a new and exciting challenge working for a reputable company?

Working in one of our contact centres can be a lot of fun. With a great team atmosphere and career opportunities, why wouldn’t you want to learn more?

Recently Argos joined with the J Sainsbury’s group meaning that there are many exciting times ahead and the career development opportunities that we can offer are unparalleled.

We are currently looking for enthusiastic and great communicators to join our team based within our Customer Management Centre in Widnes (WA8 8HS) As a Customer Agent you will be the first point of contact for our customers via phone, email and Live Chat. Whether it be placing an order, chasing a delivery or assisting colleagues with enquiries you will deal with a wide range of queries in an efficient and positive manner ensuring every customer receives the highest level of customer service .

In return, you’ll enjoy a fantastic range of benefits. £8.32 per hour plus 24 days’ holiday (pro rata), to staff discount in Argos, Habitat and Sainsbury’s (available after 3 months with us), a subsidised canteen, free parking and an optional company pension scheme.

In addition, there’s always tons of support on offer - with your own mentor, superb team leaders, 6 weeks’ comprehensive training, and every opportunity to up-skill – we think you’ll love working here.

There’s real flexibility on working hours too. Working 24 hours per week covering evenings 6 pm - 10 pm with one longer shift on a Saturday or Sunday – the shifts are rotational, include weekends, and are designed to fit with your life. And the good news is that you don’t need to have worked in a role like this before, you just need a passion for customer service.

Training will be either 8am - 2pm or 2pm - 8 pm Monday to Friday for the duration of your training period, however there will be an evening training class running from 4pm to 10 pm for applicants unable to commit to daytime training.