Credit Bureau Analyst (Back Office) - Earn up to RM 4500 - 5800

Job description

· Credit Bureau Analyst will serve as a critical member of a team responsible for the capability infrastructure, execution, and operational risk management of the credit bureau reporting information exchange within the American Express International Credit and Collections team members.

· The incumbent will assist in governing credit bureau data privacy principles (anonymity, reciprocity, standardization) in Japan, and will help to ensure the Japan market is protecting credit bureau information integrity, including secure information exchange.

· This candidate will drive day-to-day credit bureau reporting quality management (including problem management) and work with dedicated credit bureau resources to conduct and manage data quality and uphold transmission oversight.

This role may be subject to additional background verification checks. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

What we're looking for?

· Language: Japanese/English

· Strong analytical and problem solving skills

· Excellent written and verbal communication skills

· Positive attitude and grow mindset

· Candidate who have working experience in financial industry will be an added advantage.

Why American Express

Talk to our people and you'll find out what we're really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you'll hear. It's our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you're ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here. Work Monday to Friday (8:30 to 5:30 or 9:00 to 6:00) and enjoy weekends to yourself!

You will be rewarded with:
· A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services
· Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.
· Competitive Salary – Get paid what you're worth.
· Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.
· Monthly Incentives – Based on customer experience (not sales), so you get rewarded for doing what you do best.
· Extensive paid 3 Months Training – Giving you the skills and training you need to be a success!

American Express has been recognised as “Best Employer Malaysia 2015 for Generation Y” and awarded “ Aon Hewitt Best Employer Malaysia” five consecutive times. American Express Malaysia also won 16 prestigious awards from the Contact Center Association of Malaysia. Among these are the following:

Best of the Best In House Contact Center / Contact Center of the Year (Gold)

Best In House Contact Center (Gold)
Best Employee Engagement (Gold)
Best Manager Inbound (Gold)
Best Manager Outbound (Gold)
Best Team Leader (Gold)
Best CCP Inbound (Gold)
Best CCP Outbound (Gold)
Best of the Best CCP (Gold)

Join us and you'll soon see why.

Desired profile

Native level Japanese Speaking Have good understanding on credit bureau reporting/ financial industry/ credit card product knowledge.

Language: Japanese and English

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.