Expires soon American Express

Business Analyst - Customer Analytics

  • Gurgaon (Gurgaon)
  • IT development

Job description

Deliver custom analytics and insights focused on the product and marketing roadmap for American Express Website, Mobile App and Digital Partnership Products – American Express Checkout, Mobile Wallets, Pay with Points, Sync o Support A/B and MVT experimentation analysis as well as define and develop new KPIs, customer segmentation(s) and predictive models to drive “digital adoption and engagement” for all customer facing digital assets across American Express o Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data and American Express closed loop data o Gain deep functional understanding of the digital assets over time and ensure analytical insights are relevant and actionable o Participate in ideation, design, and execution of MVT and A/B/N tests
This role may be subject to additional background verification checks.
Experienced professional in a team member role, well versed in statistical modeling techniques. Nature of work is similar to Analyst 1 but level of supervision is lower. Position requires higher levels of knowledge and skill. Assigned tasks are of low to medium complexity.

Desired profile

• 1-2 years+ analytics experience with a background in quantitative business analysis and statistical and modeling techniques; experience in digital analytics preferred
• Knowledge of statistical software (SAS, SQL, Machine Learning) and manipulating large and complex data sets; experience with Teradata preferred
• Strategic thought leadership and problem solving skills with ability to solve unstructured and complex business problems
• Post graduate degree in Business, Finance , Economics, Statistics or a related field from a premier

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