Offers “Amazon”

Expires soon Amazon

Support Engineer IV - AMZ4341

  • Internship
  • Herndon, USA
  • Infra / Networks / Telecom

Job description



Entity: Services, LLC

Position Title: Support Engineer IV

Location: Herndon, VA

Position Responsibilities:

Troubleshoot and solve challenging operational issues in a complex enterprise environment. Support change management, incidents, service requests, patching and alerting for all instances and services within AMS regions. Create tutorials, how-to videos, and other technical articles for the AWS customer community. Troubleshoot and resolve critical, highly-complex customer incidents for a global list of enterprise companies that use AWS services and features to run mission-critical applications. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000


Please see job description and position requirements above.

Desired profile


Position Requirements:

This position requires at least a Bachelor’s degree, or foreign equivalent, in Networking, Information Technology, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related occupation. One year of experience must include: 1) Operating System Administration in a Windows or Linux environment; 2) troubleshooting and resolving operating system issues across multiple systems; and 3) network fundamentals, including TCP/IP.

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