Offers “Amazon”

Expires soon Amazon

Operations Supervisor - PM - Wednesday to Saturday

  • Preston (Lancashire)

Job description

DESCRIPTION

First and foremost, you will support the overall, daily management of operational duties. This will mean deputising for the Shift Manager, as and when required: you'll step in on their behalf where necessary.

You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, so you'll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Shift Manager with tracking, trending and reporting on site performance, as often as is required.

In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you'll follow-up on and resolve any process-related issues as and when required.

Finally, together with the Shift Manager, you will sufficiently resource your function from a personnel standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity etc.

Desired profile

BASIC QUALIFICATIONS

· You possess excellent communication skills, both written and verbal,
· GCSE Maths & English, grade C or above (or equivalent qualifications),
· You will be dedicated to meeting and exceeding ambitious production goals,
· Demonstrable problem solving and analytical skills,
· Be Customer Obsessed; always mindful of our key objective to provide exceptional service to our customers,
· Ready to Learn and Be Curious: you're willing to train and learn new skills,
· You Deliver Results, are able to handle both long and short-term multiple tasks, and demonstrate Bias for Action while working in a fast paced, occasionally ambiguous environment with conflicting priorities and requests,
· You demonstrate keen attention to detail, initiative and proactivity, and Insist upon the Highest Standards at all times. Comfortable challenging the status quo, you are always looking for ways to continuously improve and optimize processes.

Make every future a success.
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