Manager, Ad Operations

Job description

DESCRIPTION

Amazon Media Group(Customer Success Team) is growing its online advertising program and is seeking an experienced Ad Operations Manager who will be responsible for building and developing an overseas team of Ad Operations traffickers, to support a global ad operations business. The Ad Operations Manager plays an important role within our global operations team by driving team performance and ensuring flawless execution through operational excellence. This role requires experience in a heavily process driven environment. Your team will deliver results by providing operational support to uphold a high quality customer and advertiser experience. This manager will leverage their experience and judgment to grow and mentor a team of traffickers in an environment that is extremely customer centric. Specific responsibilities include
· Resource management and planning
· Define and assess team performance against business objectives
· Provide ongoing guidance, coaching and performance feedback to the team
· Deep understanding of Ad Serving technologies tools and campaign management workflows
· Ability to attract and hire talent to meet business growth objectives
· Ensure campaign fulfillment is meeting the highest standards
· Liaise with Amazon global and managers to discuss work queue and team performance
· Lead ad-hoc projects to improve processes and maintain ad serving capabilities

Desired profile

BASIC QUALIFICATIONS

Basic Qualifications
· 3-4 years of management experience in an advertising operations
· 4-7 years' experience in advertising operations
· Bachelor's degree; emphasis in marketing, advertising or business preferred