Logistics Operations Manager
City of London (Greater London) Bachelor's Degree Logistics
Job description
DESCRIPTION
This role will support our Coventry site until January and will then be based in Bardon, Leicestershire.
An ideal candidate has a background in transportation and excellent program management skills. He/she has the ability to lead and mentor people; analyze data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analyzing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (facility) and global level.
Responsibilities include, but are not limited to:
• Manage and develop a team of 4-8 employees to carry out daily tasks to ensure exceptional transportation services.
• Strategic planning and forecasting, appraise performance, resolve problems, and address staffing needs.
• Responsible for the overall quality, performance and customer service for the EU Sort Center team; which provides continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
• Ability to scope out business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use
• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
• Ability to develop and share best practices with our Global Transportation Operations teams
• Ability to work nights and some weekend shifts as needed (this team provides tactical support to Amazon’s fulfillment network 7 days/week).
Desired profile
BASIC QUALIFICATIONS
· A completed Bachelor’s Degree from an accredited university or 2+ years of Amazon experience
· MS Office experience required, with intermediate level in: Excel, SQL or Access
· Experience querying data and developing performance metrics
· Knowledge of Lean and Six Sigma methodologies
· 2+ years’ experience managing or supervising teams
· Excellent communication skills (English, written and verbally and local language)