Knowledge Engineer- Alexa--Italian

Job description

DESCRIPTION

Alexa is the Amazon cloud service that powers devices like Echo and FireTV – Amazon's groundbreaking devices designed around voice. For our International Team located in beautiful Santa Barbara, we are looking for a dedicated Knowledge Engineer. The International Team is focused on expanding Alexa's knowledge base so that Alexa can comprehensively understand and answer questions from users around the world.

As a Knowledge Engineer, you will be responsible for ingesting and structuring data to provide complete coverage for utterances asking questions related to the category.

In this role, you will:
· Expand and maintain Alexa's ability to understand and answer questions for customers
· Partner with software developers, product managers, other knowledge engineering teams, and business leaders to identify opportunities to enhance Alexa worldwide
· Localize relevant content
· Identify and fill gaps for specific utterances on Alexa, constantly identifying new content opportunities
· Develop and manage complex data pipelines
· Closely monitor specific KPIs and drive improvements in query success.
· Constantly solicit input from users and colleagues to improve our products

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in related field
· 3+ years of relevant working experience
· Experience working simultaneous projects with cross-functional teams