Exciting Opportunity for recent graduates!
At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.
Department Overview ROC
European ROC (Relay Operations Center) is the central control center for Transportation Execution across the Amazon's European Transportation network, supporting both domestic and inter-country transportation movements for European geographies. The team is responsible for planning and scheduling the trucks/vehicles to be placed at each of our fulfillment centers across Europe, based on various factors such as forecast, historical trends, vehicles capacity and carrier capabilities. ROC plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.
In this role the candidate will own the Custom Brokerage for EUUK lanes and GM Line-Haul component within Fulfillment Centers, Sort Centers, Custom brokers, Carriers and is expected to lead projects aimed to ensure that GM exports meet goals of Speed, Service, Quality, and Cost. This role will bridge the gap between GM and ROC to ensure both continuous improvements and optimization of exports operations through resolution of any potential issues within custom brokerage, that impact customer experience and delivery performance on EUUK operations.
This individual must have strong relationship building skills, high levels of earned trust and a background in lean process improvement. The ideal candidate will be skilled at understanding the issue and be able to drive Customer Experience without compromising on time.
Role Responsibilities include:
·Continual, tactical communication with external customers (Carriers, Sites) and internal customers (Retail, Software Support, Fulfillment Centers) to meet critical business needs, while measuring and identifying activities performed.
·Excellent communication, both verbal and written as will be required to create a narrative outlining of weekly/monthly findings
·Ability to pull data from numerous databases and develop performance metrics (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis to be shared and reviewed within the Team
·Should be flexible to adapt to support a 24*7 operating environment
· Masters (MS) in Engineering, Operations, Logistics or Supply Chain Management
· Significant work experience in transportation/supply chain/logistics/e-commerce
· Strong knowledge of Excel / Advanced SQL Knowledge
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
All offers are conditional on references and a successful background screening check. This check will include previous employment verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy and procedure will be sent to you along with your conditional offer.
· Recent university Education: Bachelor degree or higher in Logistics, Supply chain or similar (Graduation in year 2019+)
· Exceptional problem solving & multi-tasking skills
· Results driven, with proven record of successful implementations
· Knowledge of Excel
· Strong Analytics / Data Driven Business Decision Background
· Advanced level in English (spoken, written)
· Strong verbal and written communication skills
· Ability and willingness to work with flexible schedules/ shifts