Global Partner Training Program Manager - Content & Roadmap

Job description

DESCRIPTION

To meet the growing demand for AWS Services across the globe, we need exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we'd like to speak with you! Here is your chance to join our Training & Certification team working in the highly visible role of Global Partner Training Program Manager.

The successful candidate will have a strong execution mindset and possess the ability to take initiative to complete complex tasks and projects quickly and autonomously, react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture. This role will be pivotal in supporting the training and enablement of AWS Partner Network (APN) which is the global partner program for AWS. It is focused on helping partners build a successful AWS-based business by providing great business, technical, marketing, and GTM support. An ideal candidate would have a mix of experience in technology selling, sales enablement, technology solution marketing, content development, program management and learning expertise. This role requires someone with expertise in training and enablement, can collect partner need from various audiences and can distill need into structured learning solutions. A self-starter and owner. The ability to understand and break down partner needs into a learning portfolio and a content strategy is required.

Responsibilities:
· Own the content strategy. Engage APN partners at all Tier's and understand patterns in knowledge gaps, and provide thought leadership for proposed programs and curriculum
· Coordinate, meet with and collect learning requirements from AWS partner teams. This will include regional partner training teams, AWS partner network and partner field.
· Demonstrate a global mindset as a default condition and have the ability to think at-scale programs
· Create a voice of the partner program and partner advisory council to regularly collect information about partners and the knowledge they need to successfully sell and implement AWS solutions.
· Earn trust across Business Development, Solution Architect, Sales and Partner functions by diving-deep and working with teams to find solutions to problem
· Combine Partner and AWS Partner program needs into one consistent content framework and strategy.
· Using the partner content strategy, drive curriculum team to build and prioritize content.
· Work jointly with the training and certification portfolio manager to represent and prioritize the partner training need.
· Assist in defining and review of the role-based content frameworks for Executive, Business, Solution Architect and Professional Services learning paths.
· Willingness to respect all tasks and willingness to delve in to details, monitor training and enablement activity metrics, and run reports for corrective action
· Study competitive partner training programs and design AWS training to be a competitive lever for partners.
· Working with the competency team, align training content to meet the global partner training goals. Contribute to the increase in the number of AWS certified and accredited partner individuals. Evaluate effectiveness and propose adjustments to global programs to improve performance and ensure objectives are met
· Ability to confidently present in partner settings of up to 100 or more individuals

Desired profile

BASIC QUALIFICATIONS

· Minimum of 7-9 years of experience in learning and development, partner alliance, partner enablement-related position, or equivalent with proven track record of managing multi-faceted projects with the ability to drive through completion
· 5-7 experience in technical enablement
· Recent experience (within last two years) in a fast-paced, multinational technology company
· Experience demonstrates understanding of cloud technologies and distributed computing at a high level and relate back to curriculum and enablement initiatives
· Demonstrated working with sale and technical staff, product managers, solution architects
· Travel up to 40%, domestic and globally, and sometimes on short notice