ES Tech, Portfolio Analyst

Job description

DESCRIPTION

Amazon’s Employee Services Technology (ES Tech) team is looking for a Portfolio Analyst to join the ES Tech Portfolio & Finance team. The team plays a key role in ES Tech providing intake management, annual goal planning and tracking, portfolio reporting for senior HR leadership, finance and vendor management, and cross platform program management across the organization. We are a fun and diverse group mostly based in Seattle, and looking to extend our team in India.

As a Portfolio Analyst on the ES Tech Portfolio & Finance team, you will partner with the Portfolio and Finance Program Managers to implement continuous portfolio and finance process and tool improvements, liaise with Amazon partners in India on third party contracts, manage third party billing and invoices, provide reporting and analytics and maintain our customer facing wiki improvements and SOP documentation.

The ideal candidate possesses excellent written and verbal communication skills. They are passionate about data and demonstrate proficiency creating business reports that help an organization operate smoothly, with views that will meet senior leadership and customers. They must be a self-starter, be able to manage multiple tasks simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment with remote team and customers. This individual must also work well under pressure to meet ongoing and overlapping deadlines within short time constraints.

Responsibilities:

· Continuous Process Improvement: Partner with the Portfolio and Finance Managers to drive and implement continuous portfolio process and tool improvements. Create communications, process and guideline documentation.
· Portfolio and Finance Reporting: Create weekly, monthly and quarterly internal and external executive reporting, including gathering data, drafting and finalizing reports, providing insights to senior leadership. Support the creation and maintenance of key project portfolio and finance metrics to provide visibility to management and customers on an ongoing basis. Provide ad hoc reporting assistance as needed.
· Vendor Contract Management: Support procurement of vendor services for ES Tech initiatives. Liaise with Legal, Tax, Security, Procurement on work orders, SOWs, MSAs. Facilitate vendor onboarding.
· Billing and Invoice Management: Facilitation of payment, monthly accruals, payment issue resolution and escalations.
· Wiki and Documentation: Own the redesign, update and maintenance of the ES Tech Portfolio & Finance customer-facing wiki. Ensure that portfolio and finance processes and documentation are maintained on a regular basis.
· ESCentral user support: Provide process support for ESCentral (intake and portfolio management tool on Salesforce platform) users. Assist with training and communications as needed, maintain SOPs, documentation and wikis.
· Leader Support: Provide project management and deliverable support for ES Tech Portfolio & Finance Manager as needed. Manage schedule, agenda and actions for recurring weekly leader and monthly staff meetings.

PREFERRED QUALIFICATIONS

· Experience with process improvement methodologies (e.g. Kaizen or Agile)
· Experience with BI analytics, reporting and visualization tools such as AWS Quicksight or Tableau
· Flexibility to work in shift schedule environment to overlap with US Pacific time zone

Desired profile

BASIC QUALIFICATIONS

· Bachelor’s degree in business or technology related field
· 3 to 4+ years of relevant experience in program, portfolio or vendor management
· Experience working with remote team and customers
· Excellent oral and written communication skills