Business Analyst

Job description

DESCRIPTION

The mission of the Marketplace Safety program is to ensure that Customers receive safe products while providing all qualified Sellers and Vendors the opportunity to sell these products. We have established a long-term goal to achieve a six sigma level for safety defects (less than 1 ppm) for products received by Amazon Customers, irrespective of whether the products are sold by Retail or Marketplace Sellers. Delivering safe products ensures Customer trust and is critical for long term success for Amazon.

The Marketplace Safety program was established less than a year ago, so we expect candidates to like working in a startup-like environment with high velocity, willingness to experiment and try new ideas, and execute with high quality. Safety is Amazon is also unique because ensuring safety at Amazon scale with billions of products and millions of Sellers is an unsolved and unprecedented challenge that requires us to think big. The Marketplace Safety team builds systems, defines policies, and innovates using machine learning to deliver a great Customer experience. Our team is looking for leaders to take ownership of these various areas and deliver on critical and high visibility projects.

As a Business Analyst, you will own projects for global initiatives and will get the opportunity to partner with various teams within Amazon – Compliance, Sales, Retail, Legal, and Seller Support. You will analyze impact of initiatives, discover problem areas, and drive key business insights.

Key Responsibilities
· Build analysis and provide business insight.
· Build and maintain recurring metrics and reports.
· Complete analysis using relational databases, Excel and other data management systems.
· Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions.
· Monitor existing metrics as well as develop and propose new metrics, working across the Marketplace organization to make actionable intelligence available to business stakeholders.
· Support cross-functional teams on the day-to-day execution of projects and initiatives.
· Help develop requirements and specifications with business and development team.
· Communicate insights to key stakeholders

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree required (majors in Business, Engineering, Statistics, Computer Science, Mathematics or related field strongly preferred)
· 2+ years of relevant experience in data analysis, report building, research or similar work
· Experience with Excel, Access, SQL, and Perl or other scripting languages
· Experience supporting small to medium sized projects involving complex data sets and high variability