AWS Shield - Network Support Engineer

Job description

DESCRIPTION

The AWS DDoS Response Team (DRT) is the support and development team that is responsible for building and maintaining Distributed Denial of Service (DDoS) mitigation infrastructure, automating DDoS attack mitigation and response, and driving high-severity event resolution on behalf of AWS infrastructure and AWS Shield customers.

As a Support Engineer for DRT you will protect AWS services and customers against DDoS attacks and other threats. You will respond to escalation requests, alarms, and take action as necessary to protect or restore service and application availability. Our customers will rely on your expertise to help review and improve application architecture and employ operational best practices that are key to DDoS-resiliency.
Are you motivated by the opportunity to stand at the forefront of DDoS attack mitigation and enable the success of AWS Shield customers?

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in Computer Science, Information Systems, or quantitative field, or related industry experience.
· 3+ years' experience in 24/7 operations in a technical support, security services, or network operations center environment.
· Knowledge and experience in major Internet protocols; specifically, HTTP, DNS, DHCP, BGP, TCP/UDP, IP addressing.
· Excellent network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis.
· Good understanding of security best practices.