Offers “Amazon”

26 days agoAmazon

Associate Marketing Specialist

  • Bengaluru (Bangalore Urban)
  • Marketing

Job description

DESCRIPTION

1. Organic product Review

· Review relevance between search query and organic products based on Content Guidelines.
· Check the relevance with quality and accuracy in detail.
· Ability to work with data and evaluate trends/ patterns.
· Recommend generic pattern to be translated into Rules.
· Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
2. Training & Coaching
· Coordinating training & mentoring sessions
· Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
· Develop training material for the team and lead training and development for the team.
3. Maintaining Updates & Documentation and Monitoring workflow
· Escalating questions/issues from the team regarding the process and cascading updates to the team
· Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents
· Preparing weekly process reports & sending these out to the concerned people
· Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.

PREFERRED QUALIFICATIONS

· Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
· Web Search skills and knowledge of Wikipedia.
· Good Data Analysis and Mining Skills
· Familiar with Internet search tools
· Familiarity with online retail (e-commerce)
· Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues
· Ability to work in a diverse environment

Desired profile

BASIC QUALIFICATIONS

· Graduate degree in any discipline
· Previous experience in Moderation or Search Relevance
· From 0 to 1 year experience in Operations ( Ex CS , Back Office and Content Reviewing & Moderation)
· Should be flexible to work in night shifts and rotational weeks off's and public holidays.
· Working knowledge of Computer Applications like- MS Word and MS Excel
· Detail Oriented
· Flexible in work timing
· Familiar with Internet search tools
· Willingness to work with sensitive issues, including but not limited to 1-Adult content 2- Religious and philosophically sensitive issues 3-Alcohol, tobacco, weapons and other potentially offensive products

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