Area Manager

Job description

DESCRIPTION

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking a Regionally-based Area Manager for our Prime Now 3P network throughout the United States. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. You will be expected to execute a best-in-class process, resulting in reduced costs. As a front-line leader, you will be the main point of contact for Amazon shoppers and merchant store leadership, requiring excellent soft skills. Through these relationships, you will invent new strategies that will help improve our shopper, customer, and merchant experience. As a regionally-based manager, it is expected that you will be able to operate in a highly ambiguous environment, communicating and interacting with your direct Operations manager on a daily basis.
As a new business leader, you are expected to be a subject matter expert on all 3P processes, executing and tracking towards program KPI goals.

Supervisory Responsibilities
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed… innovation has made us the global company that we are today.

Additional Job Elements
• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency
• Must be able to stand/walk for up to 10-12 hours
• Able to travel within your designated city 100%

Desired profile

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS:
· A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience
• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)
• Candidates must be flexible to work weekends and/or overnight shifts regularly
• Experience with Excel