Offers “Amazon”

Expires soon Amazon

Account Specialist - CN/JP/KR

  • Internship
  • Shanghai, CHINA
  • Project / Product management

Job description


At Amazon we continually look for opportunities to invent on behalf of our customers helping them to find and discover virtually anything they want to buy online. To this end we are building a range of advertising products that enhance customer experience and are integrated with our core eCommerce platform. We have developed products that demonstrates Amazon’s strength as a world class eCommerce platform and have integrated advertising into the shopping experience from first discovery to purchase.
The future of our business is compelling and we are focused on building a robust, innovative business enabling advertisers of all sizes. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.
In support to the Amazon Advertising’s business, we at Ad Success Team (AST) are building a group of energetic and highly motivated Account Specialists. As an Account specialist you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification and account optimization. Additionally, an Account Specialist also gets the opportunity of testing internal tools, gathering & sharing insights with the internal product and engineering teams.
To be successful in this role, you will be expected to use your analytical skills, help the advertisers in growing their existing business and develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams’ goals. You’ll need to be- technically savvy with an interest in online advertising, good with data, well organized, able to multitask, and possess excellent verbal and written communication skills. You’ll also need to be self-motivated to get on phone calls with advertisers to explain the optimization recommendations & the paths to resolution. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals.

Core responsibilities include:
· Taking ownership for a portfolio of accounts – Standard and High Value advertisers
· Flexible to work in rotational shifts and make proactive outbound calls to generate leads
· Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
· Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients’ goals
· Identifying opportunities to improve Amazon Advertising’s product based on customer feedback, data analysis, and feature gaps with competitive products
· Working with external teams; Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance


Preferred Qualifications Include:
· MBA in Digital Advertising or other related Master's degree
· Experience in e-commerce or retail industry
· Passion for online advertising and a track record of delivering outstanding results
· Experience interpreting data and making business recommendations
· Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously
· Experience in data analysis, either professional experience or through your education
· Google Ad Words / Bing Ads certification will be added benefit

Desired profile


Basic Qualifications Include:
· Bachelor’s or Post graduate Degree (MBA) degree in a business discipline
· Proven work experience of 1-2 years in sales/marketing
· Must have managed global clients along with owning up their individual performance goals
· Superior Japanese or Korean verbal and written communication skills as demonstrated by experience.
· Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint
· Desire to work in a fast-paced, challenging environment
· Flexible to work in rotational shifts

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