Technical Business Analyst

Job description

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

1. Position Summary

Amadeus is a leading provider of IT solutions for the global travel industry. Our North America R&D group in Greater Boston area is expanding!

The mission of the Airline IT division is to contribute to the Amadeus flight search technology and applications.

We work closely with the biggest players of the industry (Kayak, Expedia, American, Delta, Southwest...etc) to ensure the travel solutions' selection and availability computation are up to their high expectations. We are responsible for some of the largest Amadeus applications that process about 65 000 transactions per second at peak time with data storage based on state of the art NoSQL technology.

We are looking for an enthusiastic Technical Business Analyst who loves finding solutions to complex problems.

As a TBA, you will be responsible for understanding the true business needs behind complex customer requirements, and design, specify and validate our applications.

What do we offer:

- A collaborative Agile organization with teams spread across the world

- Opportunities to lead and innovate/drive a new idea with management support

- Opportunity to learn and grow in a fast paced, fun and dynamic environment

Education / Experience:

- Minimum requirement: Bachelor's or Master's degree in computer science or related/relevant field

- 2 years of Business Analysis with a bachelor’s degree.

- 0 years of experience with master’s degree.

General requirements:

- Great communication skills, should be able to adapt to working in a multi-cultural / multi-sites team

- Flexible to adapt to changing project needs driven by the customers

- Strong analytical / problem solving skills

- Ability to think out of the box

2. Job Duties

• Analyse business requirements submitted by Product Management.

• Review change requests.

• Size specification and testing phases.

• Provide information to the Product Management as necessary for the elaboration of business cases and RFP responses.

• Elaborate functional specifications.

• Deliver test plans and test scenarios.

• Interface with relevant departments to identify interaction with other Amadeus packages and assure functional compatibility.

• Test product in order to ensure compliance of the delivered functionality and system integrity, and perform functional sign off.

• Carry out the functional walk-through of the product with the Development team and Product Management.

• Ensure production integrity by validating and prioritizing reported problems.

• Interface and communicate with Product Management.

• Interface with customer during functional specification, testing and initial implementation phases as necessary.

3. Qualifications/Experience

Education

Bachelor's or Master's degree in computer science or related/relevant field

Relevant work experience

- 2 years of Business Analysis with a bachelor’s degree.

- 0 years of experience with master’s degree.'

Business understanding

Travel industry knowledge is a plus

Analysis

• Strong analysis and problem solving skills

• Testing and UML Modeling skills preferred

Languages

Fluent English is a must

Spanish/portuguese is a plus

Specific knowledge

Agile experience/knowledge preferred

Travel industry knowledge is a plus

Other

• Strong team player with collaborative mindset

• Fast, thorough and autonomous learner who also understands prioritization

• Innovative thinker

• Ability to manage multiple tasks simultaneously

• Ability to express ideas and opinions clearly, both in oral and written format

• Ability to identify and resolve project issues quickly and effectively

• Interested in, and eager to learn new technologies and methodologies

• Ability to maintain a proactive and positive attitude in a fast paced, changing environment

• Thrives in a multi-cultural, global organization

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorisation.

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