Quality Assurance Engineer

Job description

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Business Environment

Due to the complexity of our application, it makes very challenging to extensively ensure a good quality of the product we are delivering to our customer. In the context of Travel channel delivery, the department Eco system validation has been created and its mission will be:

As the voice of the customer we must ensure the quality level of our products we deliver by constantly increasing business knowledge, as well as defining the automated test coverage ensuring the End to End non-regression coverage is as close as possible to our customer configurations and flows.

Moreover, making sure that upon a new release of front-end, we will not jeopardize the eco system of our customers in the segments retail, Business Travel Agent, Corporation, Online Travel Agent and Web services is a must.

Overall Purpose

Ensure that, upon new or enhanced development of Sell connect, Cytric or any development performed by TCH delivery, the new version will be tested in the eco system of the main customers/market.

The QA engineer is the functional expert of a set of products . His role is to validate that all aspects of the product and related components are delivered according to agreed quality level to production. Based on the discovery session and specification, the Test plan is created and executed.

Located in one of the regions (WEMEA, LATAM, NECSE, NORAM, APAC) , the QA will belong to a QA community and will share/exchange tools , methods and good practices as well as the results of the tests and the issues he is facing.

Scenarios are specified and priorities set for the automation of test cases for future regression testing.

Main Accountabilities

Participate to the delivery session of the new version of SeCo and Cytric as well as new development from Development teams with strong focus on testability in the eco system environment of a set of customers.

Interface with relevant departments to identify interaction with other Amadeus packages and assure functional compatibility.

Interface with Application Development and Product Management teams to maintain and extend functional knowledge in order to permit test scripts design and maintenance of applications

Organise meeting with development and product definition in order to determine the configuration, set-up, methods and tools needed to perform the test of the functionality.

Interface with relevant departments to identify interaction with other Amadeus packages and ensure functional compatibility, risks and dependencies.

Build test plans and review it with Development team and PDEF teams.

Reviewing requirements for testability, traceability(matrix coverage)

Scripts creation and execution based on customer requirements and specification.

Creation and execution of Test plans based on customer configurations and specificities.

Follow-up of defects opened during the test validation.

Participate to different meetings during the validation cycle: Integration meetings, defect triage meetings, preproduction meetings.

Recording and Monitoring of test results within HP ALM/Quality Center or the test plan excel sheets.

Ensure compliance of the delivered functionality and system integrity, and perform functional sign off.

Ensure production integrity by validating and prioritizing reported problems prior to production load.

Ensure execution and analysis of tests and give final approval for load to Production.

Maintain, improve and plan the evolution of test scripts and scenarios.

Define the test coverage for automation

Validation of new features in scrum methodology or V cycle.

Requirements:

Education

University degree in Computer Science or related field, or equivalent work experience
Fluent English

ISTQB certification is a plus

Functional Skills

Curiosity, willing to go deeper in the tests and learn the eco system of a set of main customers to ensure no issues will be detected by the customers.

Willing to learn complex products and interactions with eco system of the main customers

Ability to manage Test processes

Good knowledge of reservations applications and SECO front-end is a plus

Knowledge of Test tool

Good understanding of testing methodologies and industry standards

Other Global Distribution System knowledge is a plus

Technical Skills

Knowledge of Global Distribution System (Amadeus),

ALM (HP) is a plus

TT scripts , python is a plus

Personal Skills

Multicultural Approach

Analytical and conceptual thinking

Accountability and Proactivity

Change management and Flexibility

Industry and Business Expertise

Relationship & Team Building

Customer Focus

Good communication and influencing skills

Autonomous

Curious and willing to find bugs

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

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