IT Business Analyst

Job description

Shaping the future of travel is important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

Our business success relies on our people being always passionate about what we do. We believe in aiming for excellence, taking responsibility, working together and putting our customers first.

We encourage you to be part of new and exciting projects and for you to take the lead when it comes to your progression.

Since mobility allows you and Amadeus to grow, we always look internally first when searching for candidate.

Purpose of the Role

Functional expert that can analyze complex business requirements and processes to perform feasibility study, impact analysis and produces all relevant statement of requirements, prototypes, documents and functional specifications for the proposed solutions & services. The Business Analyst is the functional expert in the development team providing functional support to the project team throughout the life cycle of a project.

Main Responsibilities

Knowledge and Innovation

· Participate to feasibility studies.
· Ensure robust and innovative solutions are defined.
· Define products/ solution with future evolution in mind.
· Constant update on Industry knowledge and Amadeus Products and Solutions.

Business Analysis and Solution Management

· Analyze Business processes and products/systems/services to validate business requirements and to propose and/or define solutions and recommendations and/or workarounds accordingly to meet business requirements.
· Write and update functional requirements analysis and specifications documents.
· Work with the Project team to ensure that products/solutions meet specified requirements.
· Validate QA test plan and QA activity.
· Participation to customer workshops.

Support

· Act as an advanced user or expert about the travel industry providing adhoc functional support for the rest of the team.
· Review change request.

Requirements

· Graduate of BS Computer Scince/Information Technology or equivalent
· Experience between 3 to 7 years in travel industry
· At least 3 years in IT industry on travel domain as BA/Functional Expert
· Strong English language skills, both written and verbal.
· Strong Analytical skills
· Experience working with WebServices is preferred.
· Travel Industry domain knowledge, especially on Travel Agency business.
· Experience with any of GDS, Amadeus is preferred. Reservation, Ticketing etc
· Someone who has worked in travel industry as well as IT industry on Travel technology is preferred

The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation. Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place. E.g. a minimum time on position or Line Manager approval may be requested.