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Internship: Internship: Towards a consistent portfolio of IT Service

  • Stage
  • Nice (Alpes-Maritimes)
  • Développement informatique

Description de l'offre

Are you ready for the next step in your career? Then you need to keep reading!
When we’re looking to hire at Amadeus, we look internally first. Our teams get the benefit of your experience and you get more chances to grow and progress. So, if you are ready for a new challenge and want to drive your career, apply now!


The TPE (Technology Platform Engineering) division is a common platform used by all Amadeus Business Applications (Booking, Reservation, Inventory…). It covers a wide scope of activities like Cloud Solutions, Storage Solutions, Business Intelligence Platforms, Investigation solutions, ...

Alongside our portfolio of IT solution, one very important aspect is the documentary space associated to it; Good documentation cannot help saving a bad IT solution, but a lack of it can certainly kill the best service. Documentation is critical at key steps of a solution life, from development to customer adoption, including the quality validation phase.

Today, this documentation exists, but the lack of consistency in its organization, throughout our different services, impacts the team effectiveness, as well as the quality of service provided to our clients.

Summary of the role

In this role, you will participe to the following tasks:

· Having a role of Product Definition Analyst on our internal tools & processes, and more specifically on our approach to documentation.
· Analyzing the current situation on the various solutions of our portfolio, and to understand the different teams’ needs, constraints & specificities.
· Proposinga “one for all” recommendation on how to organize and present our solutions documentary space.
· After one or several feedback loop, turning your proposition into a concrete outcome, by designing space and document templates, and migrating at least one of our solution documentary space to your new approach, with the support of the team.

You will participate to:

· The formalization of the objective and the expected business value (e.g. the documentation coverage increase, a reduced time spent in customer support, a gain on your colleagues time spent on formalizing documentation, …)
· The analysis of the different solution situation, by understanding the functional scope and the delivery team organization & context
· The delivery of a new documentary approach for our portfolio of solution (based on Atlassian Confluence solution)

What you’ll learn:

· You will have the chance to interact with various actors (Product definition Analyst, Quality engineers, Developers, Product & Project managers), in a multi-cultural & agile environment.
· You will put in practice your skills of functional analyst to collect users requirements.
· You will get acquainted with the different roles of an R&D entity in a large IT company, and understand the importance and impact of the role and deliverables of a Product Definition Analyst
· You will develop your skills on Atlassian suite (Confluence, Jira), a major industry standard for collaborative tooling

Requirements

· Education: Computer Science/Software Engineering/General engineering degree candidate
· Duration: 2 months
· Start date: Summer

Please note that in accordance with French law, internships require a school agreement and that the applicant must be a registered student until the end of the internship.

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation. Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place. E.g. a minimum time on position or Line Manager approval may be requested.

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