Property Claims Handler

About Allianz 

We are proud to be one of the world’s most trusted insurance companies, and Ireland’s #1 Property & Casualty Insurer serving over 900,000 customers across Ireland, for over 100 years. Our success is driven by the incredible people we employ, with over 800 people in Allianz Ireland, we are committed to supporting our employees' individual needs and aspirations. 

This role is officially based in Elm Park, Dublin 4, but we embrace a hybrid working model that offers you the flexibility and support you need to excel in your role. 

We are incredibly proud to be recognised as a Great Place to Work having won the Super Large Category in 2025, as well as being one of Ireland’s Best Workplaces for Women and Best Workplaces for Health & Wellbeing. If you're ready to take the next step in your career, apply now and become part of the team!  

The Opportunity 

Allianz plc is looking for a Property Claims Handler to join the Property & PA Claims Team. Reporting directly to the Property & PA Claims Manager, the successful candidate will uphold exceptional standards of customer service through the high-quality and efficient management of policyholders' claims.  

If you are an experienced claims professional looking to continue / develop your career with one of the market leading providers, this role is for you. 

We are embarking on a transformation journey in Allianz Claims, so this is a really exciting time for you to join our team and develop a highly rewarding career with us. 

Key Responsibilities: 

• Uphold exceptional standards of customer service through the high-quality and efficient management of policyholders' claims. 

• Registration, handling, and settlement of both household and commercial property damage claims. 

• Ensure precise and comprehensive documentation of all transactions and decisions. 

• Maintain strict adherence to company quality standards. 

• Comply with financial services authority requirements for claims handling. 

• Achieve agreed targets related to settlement rates, call responses, and case completions. 

• Collaborate with various stakeholders to obtain and provide critical information necessary for service excellence and effective claims cost management. 

• Identify and escalate potential fraud cases by recognizing fraud indicators and referring them to the Fraud Investigation Unit (FIU). 

• Adhere to established recovery procedures for any property recovery or potential recovery cases. 

Key Requirements / Skills & Experience 

Essential: 

• Minimum 3 years’ experience in Insurance Claims handling or Underwriting with previous exposure to Property Claims 

• Completed an APA, CIP or a relevant insurance qualification to meet MCC requirements* 

• Skilled communicator with ability to work on initiative and manages own time effectively 

Desirable: 

• At Allianz Ireland, we are committed to staying at the forefront of technological advancements. While this role may not require specific expertise in Data Analytics or Artificial Intelligence (AI) technologies, having an understanding of their principles and practical uses would be advantageous. 

Our Benefits:  

We offer a competitive remuneration package, generous pension scheme contributions, health insurance, working from home allowance, numerous wellbeing and family benefits, an onsite gym, and a well-connected, accessible location with onsite staff parking and free lunches. 

#LI-Hybrid This is a hybrid remote/in-office role 

Allianz plc. is regulated by the Central Bank of Ireland. 

Regulatory Notice:  

Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. Please refer to the Central Bank of Ireland’s Guidance on Minimum Competency Code: Minimum Competency | Central Bank of Ireland as well as F&P Standards and the Corporate Governance Requirements. See Fitness & Probity | Central Bank of Ireland. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required. Full details are available via the Central Bank website at Individual Accountability Framework  | Central Bank of Ireland. 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Join us. Let's care for tomorrow.