Property Assessor Desktop

Job description

PROPERTY ASSESSOR DESKTOP – CUSTOMER & OPERATIONS – 1st SEPTEMBER, 2025 START 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

• Full-time, hybrid Property Assessor Desktop position – no travel to client sites.
• 4-6 weeks of remote training.
• Managing a high-volume of inbound and outbound calls.
• Managing a portfolio of up to 150 property claims daily, from end to end.
• Maintaining a timely delivery of property claims outcomes which meet or exceed customer expectations throughout the life of a claim, and being the main point of contact of the insured.
• Liaising with claimants, repairers, suppliers, and other internal/external stakeholders effectively to drive positive outcomes.

About you

• Minimum 1 year experience in managing property claims and/or trade background/qualifications. (mandatory)
• Experience working with insurance brokers would be desirable.
• Ability to work effectively under pressure and in a fast-paced environment.
• Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools.

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers