Assistant Claims Handler, Financial LinesJOB PURPOSE/ROLE
Based in London and reporting directly to the Team Leader, Claims, Financial Lines, you will be delivering effective and efficient Claims Handling support, including timely and efficient claims processing, related manual inputting and general administration duties. You will also be supporting the preparation and handling of standard claims within agreed authority. In addition you will ensure all claims are handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines. You will proactively liaise with other functions to ensure timely and accurate Claims administration. You will be expected to develop and maintain peer level relationships with brokers.
Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts, within appropriate AGC&S Claims administration systems
Process standard indemnity and expense payments
Complete general claims administration tasks as required
Prepare case for settlement of standard claims through payment or denial
Support negotiation to ensure efficient and competitive settlement
Proactively produce management information reports (e.g. monthly major claims movements)
Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines
Refer cases outside of authority level
Prepare referral documentation and materials as appropriate
Report loss information internally and externally
Proactively work with other functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations
Proactively review late/non payment of premium and support credit control process with Underwriting / Accounts
Proactively work with other functions (e.g. operations, credit control) to resolve outstanding accounts queries
Preferably a degree in Economics, Law, or other appropriate discipline
Progress towards professional insurance qualification (e.g. CII)
Basic understanding of regional / local LoB insurance markets and competitor landscape
Basic understanding of legal and regulatory framework
Claims Handling: knowledge of claims handling process from notification to settlement and recovery
Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
Litigation: understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)
Communication skills: Clearly and effectively express ideas and messages via speech or writing
Presentation skills: Effectively express and display thoughts and ideas visually, using various tools
Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions
At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer.
Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?
We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide.
At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:
-Flexible buy/sell holiday options
-Bupa private medical insurance
-Generous pension contributions
-Enhanced paid maternity, paternity, shared parental leave
-Flexible working options
-Subsidized on-site massages
-25% off Allianz Insurance products
-Employee stock purchase plan for Allianz shares
-Education / study sponsorship
-Global mobility within AGCS and the wider Allianz Group
…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.
We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.
Allianz Global Corporate & Specialty (AGCS) is the Allianz center for corporate and specialist risk, servicing clients worldwide across the whole spectrum of marine, aviation, corporate and industrial insurance.
At Allianz Global Corporate & Specialty we have built a team and a culture that are as innovative as our products, and we continue to grow because we help our employees to do the same. We believe that work should be rewarding, and that good work should be rewarded. We offer opportunity, and expect excellence. And we do this all with high ethical standards and a commitment to our community. If you are ready to grow, and if you want to be rewarded, Allianz Global Corporate Specialty is the place for you. Everyone is welcome to apply, regardless of gender, national origin, ethnicity or possible disability.
More information about careers at Allianz Global Corporate Specialty can be found at http://www.agcs.allianz.com/careers