Account Technician, Aviation & Marine, LondonJOB PURPOSE/ROLE
Based in London and reporting directly to the Team Leader, Operations, Hull & Aviation, you will provide an effective and efficient administration and processing service to Underwriting, Accounts, Claims, Credit Control and the Brokers/Clients. Future Challenges would include process changes and system changes as AGCS is harmonizing its systems and processes.
Responsible for accounts of low to medium complexity. Review and interpret source Underwriting materials regarding completeness of required information - including Broker presentation, slips, Underwriting files and accounts / claims experience – and if required, escalation to UW in case of missing information. In case of IIPs global implementation, including providing instructions to all involved SOEs, reconciliation of all issues and addressing questions regarding cover and wording with UW. Authorization in line with assigned limits.
Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to the Broker (or client)/ Co-Insurers in a timely and accurate manner.
Chase and reconcile premiums utilizing the information from the Underwriting file and system entries, in close collaboration with Credit Control. Liaise with Underwriters, Brokers, Co and Reinsurer, to ensure timely premium payment.
Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure. Ongoing monitoring, maintenance and follow-up of all accounts in the respective responsibility and escalation, if required.
Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required.
Support UAT and other tasks such as ad-hoc request as required.
Experience of policy administration. Alternatively, experience of administrative task in other businesses.
Preferable: Completion of a recognized insurance qualification (or equivalent in the Financial sector).
Good knowledge Microsoft Office applications and experience of relevant business applications and systems.
Ability to continuously develop technical and systems knowledge, business and insurance understanding.
Sound understanding of relevant products, wordings, terms and conditions and coverage's.
Understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, cancellation.
Communication Skills - verbal / written communication and interpersonal skills.
Task Planning – time management skills and experience of scheduling tasks in accordance with daily review of priorities.
At Allianz Global Corporate & Specialty (AGCS) we offer the opportunity to work in a dynamic environment with global challenges at the world’s leading P&C insurer.
Did you know Allianz insures more than half of the Fortune Global 500® companies, or that AGCS insures major movie productions, cyber security threats, and that we are the leading specialist in satellite and space insurance?
We have offices in 29 countries and with our extensive Allianz and partner network we help customers in more than 160 countries worldwide.
At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:
-Flexible buy/sell holiday options
-Bupa private medical insurance
-Generous pension contributions
-Enhanced paid maternity, paternity, shared parental leave
-Flexible working options
-Subsidized on-site massages
-25% off Allianz Insurance products
-Employee stock purchase plan for Allianz shares
-Education / study sponsorship
-Global mobility within AGCS and the wider Allianz Group
…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.
We are looking for talented individuals who are passionate about what they do – come and find out why AGCS is the place for you!
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.
Allianz Global Corporate & Specialty (AGCS) is the Allianz center for corporate and specialist risk, servicing clients worldwide across the whole spectrum of marine, aviation, corporate and industrial insurance.
At Allianz Global Corporate & Specialty we have built a team and a culture that are as innovative as our products, and we continue to grow because we help our employees to do the same. We believe that work should be rewarding, and that good work should be rewarded. We offer opportunity, and expect excellence. And we do this all with high ethical standards and a commitment to our community. If you are ready to grow, and if you want to be rewarded, Allianz Global Corporate Specialty is the place for you. Everyone is welcome to apply, regardless of gender, national origin, ethnicity or possible disability.
More information about careers at Allianz Global Corporate Specialty can be found at http://www.agcs.allianz.com/careers