Helpdesk Support Technician – Level 1 M/F

Job description

AKKA & Modis are now Akkodis, a European leader in Engineering and Technology Consulting Services. Accelerating innovation at its customers, Akkodis supports major players in the automotive, aerospace, telco&media, industrial, energy, rail and life science sectors throughout the lifecycle of their products, including those made with cutting-edge digital technologies (ADAS, IoT, Big Data, robotics, embedded systems, machine learning, etc.). With the aim of strengthening our team we are looking for a  Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in Madrid capital, for the banking sector.

Profile

REQUIREMENTS :

·  At least 1 year of experience as IT Help Desk.
·  Essential to have a high level of ENGLISH AND/OR FRENCH and a good command of Spanish
·  We value the experience you can bring in:
·  Windows
·  Active Directory
·  Telephone and ticket support (serviceNow)
·  Email, Outlook, Exchange
·  MS Office (including Access)
·  Ws Networks (LAN, WAN)
·  VoIP telephony
·  Remote control

 

WHAT DO WE OFFER?

·  Office hours from Monday to Friday. Two timetables:
·  Monday to Friday from 08:00 to 17:00
·  Monday to Friday from 9:00 to 18:00
·  80% REMOTE (1 office day)
·  Highly qualified human team that gives you support and constant monitoring in your day to day.
·  Technologically attractive projects.
·  Flexible remuneration system: medical insurance, restaurant vouchers.
·  Training: language training, specific training.