AKKA & Modis are now Akkodis, a European leader in Engineering and Technology Consulting Services. Accelerating innovation at its customers, Akkodis supports major players in the automotive, aerospace, telco&media, industrial, energy, rail and life science sectors throughout the lifecycle of their products, including those made with cutting-edge digital technologies (ADAS, IoT, Big Data, robotics, embedded systems, machine learning, etc.). With the aim of strengthening our team we are looking for a Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in Madrid capital, for the banking sector.
· At least 1 year of experience as IT Help Desk.
· Essential to have a high level of ENGLISH AND/OR FRENCH and a good command of Spanish
· We value the experience you can bring in:
· Active Directory
· Telephone and ticket support (serviceNow)
· Email, Outlook, Exchange
· MS Office (including Access)
· Ws Networks (LAN, WAN)
· VoIP telephony
· Remote control
WHAT DO WE OFFER?
· Office hours from Monday to Friday. Two timetables:
· Monday to Friday from 08:00 to 17:00
· Monday to Friday from 9:00 to 18:00
· 80% REMOTE (1 office day)
· Highly qualified human team that gives you support and constant monitoring in your day to day.
· Technologically attractive projects.
· Flexible remuneration system: medical insurance, restaurant vouchers.
· Training: language training, specific training.