• Provide support no new Customer Satisfaction Improvement initiatives
Your main tasks and responsibilities will include:
• TOP25 / TOP40 / TOP100 main customer-impact non-conformities identification, prioritization and control
• Coordination with main stakeholders i.e. Customer feedback gathering and status
• Coordination of QCQI L4 (TOP25 Customer topics) within A400M FAL/DC
• Provide global status visibility of A400M FAL/DC
• Identifying and analyzing repetitive/high industrial impact/safety relevant or CnQ relevant quality issues, leading the resolution of these complex issues and ensuring their correction
• Coordinate between different areas and organizations (Quality, Engineering, Production, MAP, Industrial Partners) ensuring their intervention to guarantee issues resolution.
• Managing corrective & containment action implementation by means of collecting data, categorizing and prioritizing it, analyzing the industrial impact and agreeing corrective actions embodiment, ensuring they are addressed to proper responsible in CAPRI tool.
• Lead dedicated Corrective Actions Meetings, support to FAL transversal Corrective Actions and ensure External Corrective Actions progress.
• Direct link with QAM & shopfloor level for analysis, investigations and corrective actions implementation. Active participation at Q and PD panels.
• Active participation on Practical Problem Solving techniques.
• Support to In Service issues raised by Services or Safety Process originated at FAL, ensuring an accurate investigation and application of corrective actions when needed.
• Support to achieving yearly objectives.
• Guarantee fulfilment of defined procedures. Standardize and homogenize
Q activities and Q methods. Ensure that inspection documents are updated with return of experience.
We are looking for candidates with the following skills and experience:
· Educated in an Engineering degree or a related discipline.
· At least 3-5 years of experience in Quality
· At least 3-5 years of experience in Manufacturing
· Knowledge in Data Analytics
· Proactive and autonomous person.
· Team work and adaptation are a must for this position
· Advanced level in English and Spanish.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Airbus Defence and Space SAU
Agency contract / Contrat d'intérim / Zeitarbeitsvertrag / Trabajo temporal (ETT)
Professional / Expérimenté(e) / Professionell / Profesional
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