Retail Associate
Gurgaon (Gurgaon) Sales
Job description
Country: India
Job Function: Retail (Store)
State / Province: Haryana
Position Type: Full time
City / Location: Gurgaon
Brand: adidas
Relocation: No
Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.
If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.
At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.
KEY RESPONSIBILITIES:
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
Execute the Brand Customer Service standards to meet or exceed customers’ expectations
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use Seasonal Brand and product knowledge effectively during sales interactions
Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
Adhere to all established policies and procedures
Execute and maintain established Visual Merchandising and In-Store Communication standards
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom and the sales floor
Perform all store operations in a safe, effective and efficient manner
Collaborate productively and respectfully with team members
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
AUTHORITIES:
NA
KEY RELATIONSHIPS:
Customers
Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
Retail Professional Competencies
MINIMUM QUALIFICATIONS:
Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills