Credit Manager

Job description

Country: United Kingdom
Job Function: Credit management

State / Province: England
Position Type: permanent

City / Location: Wilmslow
Brand: Rockport

Relocation: No Selection

Responsible for the credit management direction and policy under the Finance Manager supervision. This role brings together cross-functional business relationships in order to improve cash collection and minimize credit losses. Manage risk effectively, maximizing at the same time volume opportunities, utilizing credit limits, risk categories, on line risk assessment procedures and credit policies. In addition CM is as well responsible for the collection of overdue invoices and regular reporting to the internal stakeholders. The manager will be expected to develop “best practice” credit management systems and procedures utilising expertise within the team and developing processes to achieve clearly laid out objectives and targets.

Responsibilities
· Management of credit risks for Key Accounts, Field Accounts, Buying Groups and Promotion Customers. Supervision of major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards
· Establishes and monitor credit lines and risk categories for customers in accordance with established company policy and terms and makes all credit arrangements necessary. Performs credit investigations for new customers and determines a credit rating
· Dealing with the cash collection across the European markets. Collaboration with the internal stakeholders with the aim of debts reduction.
· Handle the credit blocks and release on daily basis according the established credit policy. Improve the debtor day position through improved cash collection techniques, by enforcing payment terms and ensuring customers pay on time)
· Develop excellent working relationships with customers and third-parties service providers (as lawyers, collection agencies and insolvency administrators) and internally with key departments, in particular Sales, Customer Service, Operations and IT
· Provide regular reporting and forecast on the development of bad debts, open items and DSO at customer level.
· Customers’ credit notes handling. Resolving invoice discrepancies and any pricing or rebate issues which impact on the sales ledger or on the collection of invoiced debt
· Manage ad hoc projects, working with other departments to improve efficiency in customer service, company profitability, etc.
· Develop policies, systems, processes, reports and opportunities to improve efficiency and internal control of debtors ledger and all related activities.
· Proactively develop new collection techniques
· Support in the annual report audit

Customer master creation and monitoring. Trade terms setup.

Required Knowledge, skills, abilities

· Must possess excellent communication and persuasion qualities
· Must possess thorough understanding of business policy and direction
· Must be a highly motivated team player who can manage multiple personnel and work cross-functionally
· Must be deadline driven, results-oriented, and able to manage multiple projects and priorities simultaneously
· Must possess ability to write reports, business correspondence, and procedure manual
· Must be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
· Work experience in the international company
· Preferable additional language skills, one of those: Swedish, Dutch, Spanish, Portuguese
· SAP experience a plus
· Bachelor’s degree or Master degree In Finance or Business
· Minimum of 3 years Credit Management experience within a high volume transaction business