Teleresearch Advisor - Oct 18

Job description

  Location
South Shields, Tyne And Wear
·  Category
Sales & Retail - Outbound Call Centre
·  Job type
Temporary
·  Industry
Sales and Retail
·  External Reference
JN-092018-27195

Adecco is currently working with a client in South Shields recruiting Tele Research/Customer Service Advisors.

We are looking for outgoing advisors that are confident making outbound call's. You will conduct research interviews by telephone in order to obtain information from students and applicants who have recently completed or enrolled at college.

Responsibilities and duties of this position include:

* Operative effectively with in a contact centre/office environment
* Conduct computer based interviews with a accuracy and integrity.
* Making outbound research call's
* Provide a warm and friendly point of contact
* Build an instant rapport with customers
* Accurate record keeping and data entry

Essential Skills & Experience

* I.T literate and competent in using in house systems
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Working hours will be 11.00am until 20.00 Monday to Thursday, 09.00am until 12.00 on Friday.

For more information or to arrange an interview contact us today.
The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy