Expire bientôt Adecco UK Limited

Swedish Customer Service

  • London (Greater London)
  • Administration

Description de l'offre

  Location
Hounslow, Greater London
·  Salary
£22,000.00/Year
·  Category
Sales & Retail - Customer Service Executive
·  Job type
Permanent
·  Industry
Sales and Retail
·  External Reference
JN-072018-15734

Swedish Customer Service (Inbound)

£22k Salary

Based, Hammersmith W6

Mon - Fri 8am - 4.30pm

Immediate start

Role:

To receive inbound Customer Service calls & emails from Sweden and to provide first class service

Duties:

* Handle calls or emails and social media as assigned by management, ensuring individual targets are met on a daily basis

* Enter appropriate and correct data in respective data systems

* Work towards SLA's as set by management

* Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business

* Carry out all other tasks as assigned by the management team

* Strive for a first time resolution to all enquiries via call, email and social media

* Support CRM, quality and incident management together with other administrative tasks

* Update job knowledge about new product information, business processes or IT tools; participating in educational opportunities.

We are a recruitment agency & an equal opportunity employer. If you have not been contacted within 5 working days then your application has been unsuccessful

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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