Service Engineer (Field Based)

Job description

  Location
Gloucester, Gloucestershire
·  Salary
£ 25000 - £ 30000 / Year
·  Category
Engineering, Aerospace, Automotive - Machinery Service & Maintenance
·  Job type
Permanent
·  Industry
Engineering, Aerospace and Automotive
·  External Reference
JN-102018-29410

Service Engineer (Field Based)

Permanent

Gloucester

Salary £25,000 - £30,000+ (depending on experience, negotiable for the right person).

Adecco Cheltenham are thrilled to be recruiting for a Service Engineer on behalf of our growing Gloucester based client who are a fantastic employer to work for! The Service Engineer will be responsible for the troubleshooting and repairs of customers' equipment, in addition to providing product training. Please note that following a training period this role will involve a combination of field-based and in-house duties; so the successful candidate will need to have flexibility with working hours, travel and overnight stays when it is required by the business.

We are looking for applicants who have a thorough understanding of both electrical and mechanical engineering principles; with the ability to troubleshoot, repair and calibrate electrical machinery. In addition, we are seeking bubbly and friendly people who enjoy providing excellent levels of customer service!

Duties will include:

·  Providing on-site servicing, calibration, installation and commissioning of equipment.

·  Performing hands-on troubleshooting, service and repairs onsite at customers' premises.

·  Demonstrating products and providing training to customers on-site.

·  Internal liaison with the Applications team in addition to the Customer Support team and Sales & Marketing teams.

·  Developing and creating service documentation and information.

·  Personally answering field service calls and issues arising from field service visits.

·  Completing and submitting maintenance reports and calibration certificates.

·  Delivering 10/10 customer satisfaction through honesty, quality of service and willingness to go the extra mile!

The successful candidate will possess:

·  Experience within a similar role (Service Engineering, Repairs/Maintenance Engineer, Computer Repair Technician etc). You'll have had experience of working in a calibration lab ideally.

·  A thorough understanding of electrical and mechanical engineering principles is essential for this role. You'll be comfortable with both electrical principles (ie. PCB boards and electrical circuits) and hardware (ie. nuts and bolts, PC architecture).

·  Ideally the successful will possess a HNC/HND (or equivalent) in a relevant technical qualification, but candidates with considerable experience who do not possess this are still invited to apply.

·  The ability and want to travel with work. You'll have a full valid passport with no travel restrictions, and a full driving license.

·  Ability to work flexible hours and adapt to changing work schedules to include spending time away from home.

In return our client can provide you with:

·  Company Pool Car for when out on the road. When travelling you'll be provided with accommodation and subsistence.

·  A lovely working culture: relaxed, fun, but striving to be better constantly!

·  A starting salary of £25,000 - £30,000 (dependant on experience, potential to be flexible for the right person).

·  Annual leave entitlement which begins at 28 days and increases by 1 for each year of service (up to a max of 5).

·  Half day finishes on Friday's each week when in the office.

·  Company away days: a quarterly meeting followed by an afternoon of fun activities!

·  An active Staff Council congregation.

·  Private Medical Insurance.

·  Following probation, amazing perks including discounted spa days; free weekly cinema tickets; free weekly high street coffee; up to 50% off gym membership.

This is a FANTASTIC opportunity to join a close knit and thriving business on a Permanent basis. Our client has excellent staff retention rates, and lovely offices. Our client is looking to move quickly with their recruitment so please apply ASAP to avoid disappointment, and Trish Hughes will endeavour to respond to suitable applicants within 2 working days. If you have any questions, or would like to give yourself an extra edge, please call the office today to discuss further! (**Please note that you will be required to meet with Trish in our Cheltenham office as part of the application process. This may be required at short notice**).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy