Service Desk Coordinator

Job description

  Location
Coulsdon, Surrey
·  Salary
£ 23000 - £ 25000 / Year
·  Category
Office and Secretarial - Office and Secretarial
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
MP/CRO/00011

Adecco are currently recruiting for a Service Desk Coordinator to work for one of market leading Clients.

The main purpose of this role is to schedule the daily tasks for Engineers. This will vary from general maintenance appointments to emergency call outs.

Key Responsibilities:

- Update daily activation signals including: downloading, updating, processing any actions and filing in appropriate cabinets

- Manage corrective maintenance calls including: phone answering, logging, scheduling, updating customers and ensuring response deadlines are met

- Manage preventative maintenance calls

- Schedule all service quoted works

- Ensure all engineers know where they are each day and that workloads are appropriately distributed

- Ensure all PPM's are scheduled at least 3 months in advance

- Other duties per full job specification

The working hours for this position are Monday - Friday 08.30am - 17.00pm with 1 hours break.

Salary is paying up to £25,000 PA depending on experience.

You will benefit from 21 days annual leave plus 1 day for every year worked (up to 25 days) and company pension.

For more details please apply now with an up to date CV or call Michelle at the Croydon branch for more information.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.