Leeds, West Yorkshire
£ 20000 - £ 22000 / Year
Sales & Retail - Sales, Retail and Customer Service
· Job type
Sales and Retail
· External Reference
Do you love problem solving and customer facing roles? We have an incredible opportunity to work in Sales Support!
£20,000 - £22,000
As part of the internal sales team , you will work in a fast-paced office environment on the front line with taking Customer calls and processing orders for major accounts through to small independents.
This is an exciting opportunity for someone who is customer focused, has experience of dealing with people at all levels, enjoys problem solving and working as a team.
Responsible to: Customer Service Manager
· Managing Customer calls, email enquiries, and Customer portals
· Negotiating prices, offering alternative products if stock is unavailable, and taking payments
· Order entry within the Sage system
· Working with internal departments to resolve Customer issues and enquiries
· Build professional and excellent relationships with new and existing customers
· Where required, assessing information provided by customers to determine if their complaint requires further escalation
· A self-starter who wants to learn and is comfortable working on their own initiative
· A professional telephone manner and able to handle 'problem callers'
· Excellent at problem solving
· Solid organisational and time management skills
· Ability to work under pressure and prioritise relative to deadlines
· Strong interpersonal skills
Monday to Friday
8am - 5pm
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Georgina York