RENT ARREARS SUPPORT OFFICER

Job description

·  Location
London, Greater London
·  Salary
£ 12 - £ 16 / Hourly
·  Category
Public Sector - Housing
·  Job type
Contractor
·  Industry
Public Sector
·  External Reference
JN-092020-146111

RENT ARREARS SUPPORT OFFICER

WANDSWORTH

£12-16 HOURLY RATE

MONDAY - FRIDAY- 9AM - 5PM

3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)

IMMEDIATE START

THE RENT ARREARS SUPPORT OFFICERS MAIN RESPONSIBILITIES:

·  Responsible for monitoring non-residential arrears cases

·  Provides tenants with welfare benefits information and gives basic advice and counselling as necessary

·  Advise tenants as to the implications of further arrears action such as court and eviction proceedings.

·  Prepare reports detailing the outcome of such interviews.

·  Prepares Notice Seeking Possessions and Notice to Quit on arrears cases

·  Responsible for the logging and circulation of all correspondence, both internal and external

THE RENT ARREARS SUPPORT OFFICER MUST HAVE:

·  An understanding of debt recovery procedures in a Local Authority or Housing Association environment

·  Experience of working in a debt collection environment

·  Experience of communicating effectively with customers by phone, email, letter and in person

·  Experience of interviewing and providing advice to customers

·  Be IT literate and possess good keyboard skills

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Maisie Howell